Enviar uma solicitação

Please take the time to read each initial Contact Reason that best fits your issue and then choose the appropriate secondary reason afterwards.

This section must include your faceit name but if you do not know this then state unknown or not applicable

Your own, full, human, first and last name.

Please provide a link to the match, or provide the Matchroom ID, to the match this incident occurred in. (Example: https://www.faceit.com/en/cs2/room/1-a555d555-296b-4d3a-bad9-aa4xbxbxbx90bc)

Please provide a link to the Steam profile in question/you want to play with.

Please enter the email of the account in question.

Player's Nickname or FACEIT Profile (Example: Nuggets321 or https://www.faceit.com/en/players/Nuggets321)

Unfortunately, we cannot watch demos. Please provide us with evidence of the griefing with a streamable link or attach a .png, .jpg, etc to the description.

Please enter the new email that you want to put on your account.

Please chose the game you have an issue with or if not listed chose "Other"

Please let us know what region you are playing in

Please enter if applicable - example: Steam, Smite, Wot Public Profile URL's

If different than the contact reason please look for the correct one or use the "Other" option and state your issue here.

Insira os detalhes de sua solicitação. Um membro de nossa equipe de suporte responderá assim que possível.

If you are inquiring about a shop order please place the order id from your profiles prizing section here. https://www.faceit.com/en/settings/prizes

Please link the ladder or tournament that you are waiting for the prize from

Please provide a link to the tournament, hub or team on FACEIT that was used in the attempted scam

Please provide the Activision ID that you want to link to your account

Please select the CORRECT server location that you have been having issues on

BY TICKING THIS BOX YOU AGREE THAT YOUR ACCOUNT WILL BE DEACTIVATED PERMANENTLY AND YOUR STEAMID WILL BECOME UNUSABLE AGAIN ON ANY ACCOUNT ON FACEIT. Only tick if you want to deactivate the FACEIT account that is linked to the email you have provided. WE DO NOT REMOVE STEAM ACCOUNTS UNDER ANY CIRCUMSTANCES.

Steam IDs are not removed when an account is deleted, you will not be able to add this SteamID to a new FACEIT account.

Tick this box to confirm that you have read https://support.faceit.com/hc/en-us/articles/15644877597596-How-to-Report-CS2-Server-and-Lag-Issues-on-Faceit and have provided all of the information requested in this article

Tick this box if you understand!

Tick this box if you understand!

Tick this box if you understand!

Please tick if you have read all of the above, and agree that the SteamID will not be removed, and that the deactivation is permanent.

For more information on account deactivation, please see this article: https://support.faceit.com/hc/en-us/articles/115000014004-Deactivate-account

Please check this box to confirm that you have included a screenshot and description of the error in your ticket.

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