FACEIT Online support user guide
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DELAY IN TICKET RESPONSE
We are currently experiencing high volumes of traffic, which will cause ticket responses to be delayed. All tickets will be responded to, please do not create multiple tickets regarding the same issue/updates, this will only cause tickets to be delayed further. Thank you for your patience!

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Using the search bar at the top of the site type in a "Keyword" that best represents your issue. Choose the appropriate article with your issue. If you find the answers you are looking for after reading the article, that is great news! If not, feel free to submit a request after reading through the article at the bottom. Our support team will get back to you as soon as possible.