Promoted articles

• Code of Conduct

  At FACEIT, we strive to create an enjoyable, cl...

• TPM 2.0 needs to be enabled to launch FACEIT AC

  If you have this error message when starting th...

• Secure Boot needs to be enabled to launch FACEIT AC

  If you have this error message when starting th...

• Your system is missing important Windows security updates.

  Make sure you apply the latest security updates...

• What is a premium subscription?

  A premium subscription grants users access to a...

• CSGO connect retry errors

  If you’ve been experiencing connectivity issues...

• Initial CS:GO game registration

  How do I register CS:GO on FACEIT? Connecting C...

• Change my nickname

  If you’re looking to change your nickname and a...

• Connecting CS:GO Steam ID problems

  If you’re having trouble connecting your CS:GO ...

• "Forbidden driver" error message and blocked drivers

  The FACEIT Anti-Cheat is blocking certain drive...

• Changing your email address

  Navigate to your FACEIT account settings Cli...

• Can I change my CS:GO game ID?

  As per our Terms & Conditions it’s not possible...

• You need to enable DEP to launch FACEIT AC

  If you experience this issue, turn DEP back on ...

• Enabling 2-factor authentication

        How do I set up Two-Factor Authenticatio...

• VAC ban in CSGO

  What is a VAC ban? A Valve Anti-Cheat (VAC) ban...

• You need to have the Anti-cheat client running to connect

  If you see this error when trying to connect to...

• How to verify your phone number/ FAQ

  Head to your account settings page: https://ww...

• LAN Settings for playing CSGO with friends

  If you and your friends are playing from the sa...

• The service cannot be started

  This means the user disabled the Anti-cheat. Y...

• Fatal error

  If the Anti-cheat closes indicating Fatal error...

• You need to disable Hyper-V to launch FACEIT AC

  It is not possible to have Hyper-V running whil...

• Can I have more than one FACEIT account?

  Unfortunately, the answer is NO. Players are on...

• 'Service has been stopped' when starting the Anti-cheat

  If you experience this issue, turn off the syst...

• Deactivate account

  To Deactivate your account log into the support...

• Troubleshooting when your game does not start

  Some of your Windows files or video driver file...

• Forgotten my login details

  ‘Your login details are incorrect’ - If you’re ...

• Disabling two-factor authentication (2FA)

  If you’ve replaced your phone and therefore can...

• How do I connect to a CS:GO match?

  After the server location and map has been deci...

• Waiting for players to join a CS:GO match

  Players have five minutes to join any FACEIT ma...

• What to do as a team captain in a CS:GO lobby

  In the lobby Team captains are chosen at random...

• Contacting live support from a CS:GO match

  At FACEIT we have a team of trained volunteers ...

• Blue screen indicating FACEIT.sys

  When your Windows operating system experiences ...

• Troubleshooting issues with OBS

  The latest version of the screen capturing soft...

• FACEIT CS:GO Elo and skill levels

  Level : 1 - 800 Level : 801 - 950 Leve...

• How to download and watch a CS:GO demo

  Navigate to the matchroom of the game you want ...

• Match balance indicator

  What is the Balance Indicator? The balance indi...

• CSGO Leagues on FACEIT

  Leagues are a great way to track your progress,...

• CS:GO Missions

  Over the years the missions system has undergon...