FACEIT Online support user guide
Find the answers to problems and questions that you have
LADDER POINT PAYOUTS!
Please allow 48 hours for all monthly ladder point rewards to pay out. Please do not make a ticket requesting these points. Thank you for your patience.
Things you have always wondered about
How to submit a ticket!
How to find what you are looking for:
Using the search bar at the top of the site type in a "Keyword" that best represents your issue. Choose the appropriate article with your issue. If you find the answers you are looking for after reading the article, that is great news! If not, feel free to submit a request after reading through the article at the bottom. Our support team will get back to you as soon as possible.