Please take the time to read each initial Contact Reason that best fits your issue and then choose the appropriate secondary reason afterwards.
This section must include your faceit name but if you do not know this then state unknown or not applicable
Your own, full, human, first and last name.
Please provide a link to the match, or provide the Matchroom ID, to the match this incident occurred in. (Example: https://www.faceit.com/en/cs2/room/1-a555d555-296b-4d3a-bad9-aa4xbxbxbx90bc)
Please provide a link to the Steam profile in question/you want to play with.
Please enter the email of the account in question.
Player's Nickname or FACEIT Profile (Example: Nuggets321 or https://www.faceit.com/en/players/Nuggets321)
Unfortunately, we cannot watch demos. Please provide us with evidence of the griefing with a streamable link or attach a .png, .jpg, etc to the description.
Please enter the new email that you want to put on your account.
Please chose the game you have an issue with or if not listed chose "Other"
Please let us know what region you are playing in
Please enter if applicable - example: Steam, Smite, Wot Public Profile URL's
If different than the contact reason please look for the correct one or use the "Other" option and state your issue here.
Please enter the details of your request. A member of our support staff will respond as soon as possible.
If you are inquiring about a shop order please place the order id from your profiles prizing section here. https://www.faceit.com/en/settings/prizes
Please link the ladder or tournament that you are waiting for the prize from
Please provide a link to the tournament, hub or team on FACEIT that was used in the attempted scam
Please provide the Activision ID that you want to link to your account
Please select the CORRECT server location that you have been having issues on
BY TICKING THIS BOX YOU AGREE THAT YOUR ACCOUNT WILL BE DEACTIVATED PERMANENTLY AND YOUR STEAMID WILL BECOME UNUSABLE AGAIN ON ANY ACCOUNT ON FACEIT. Only tick if you want to deactivate the FACEIT account that is linked to the email you have provided. WE DO NOT REMOVE STEAM ACCOUNTS UNDER ANY CIRCUMSTANCES.
Steam IDs are not removed when an account is deleted, you will not be able to add this SteamID to a new FACEIT account.
Tick this box to confirm that you have read https://support.faceit.com/hc/en-us/articles/15644877597596-How-to-Report-CS2-Server-and-Lag-Issues-on-Faceit and have provided all of the information requested in this article
Tick this box if you understand!
Please tick if you have read all of the above, and agree that the SteamID will not be removed, and that the deactivation is permanent.
For more information on account deactivation, please see this article: https://support.faceit.com/hc/en-us/articles/115000014004-Deactivate-account
Please check this box to confirm that you have included a screenshot and description of the error in your ticket.