Forgotten my login details

‘Your login details are incorrect’ - If you’re still seeing this after you’ve typed your password in for the 19th time then it would appear you’ve forgotten your login details. 

In this scenario remember some key points:


  1. Make a new account
  2. Buy another account
  3. Ask to use your brother's account
  4. Ask Mr Robot to break into your account
  5. Try to add your steam account to another account


  1. Press ‘Forgot your password’, this will reset your password to your email
  2. If you don't have access to your email or you encounter another issue contact our support team to assist you.

We will require the following information: 

  • Faceit account name
  • Email address
  • First name and last name on the account
  • Date of birth
  • Steam ID 64 (begins with 76)

 If you still require help click below to contact us directly by email


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