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Enabling 2-Factor Authentication

Created On by Charles

When you enable 2-Step Verification (also known as two-factor authentication), you add an extra layer of security to your account. You sign in with something you know (your password) and a code generated by Google Authenticator. This keeps the bad guys out and your account safe and secure!

Note: If you loose access to your account and you have 2FA enabled and do not have your codes downloaded you might loose your account permanently! Thus your game ID as well, you must download the codes to ensure you can log in and edit your account if you loose, reset or upgrade your phone.

 

What do I need to do first?

  • Before you can enable 2FA on your account you will need to download and install the google authentication app on your phone for either the Android or iOS. 

Android Download or iOS Download
It is a good idea to set up your account on the app prior to starting the process of adding the 2FA on your FACEIT account to ensure it is seamless.

  • Ensure that you are already signed into the FACEIT Anti Cheat Client before enabling the 2FA in your account settings.

How to enable 2FA on your account

Head over to your account settings located here, or you can navigate there by clicking on your settings wheel located in the top right corner and choose "Account". 

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From there you must navigate to the Security option in your account settings page.

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Once you have downloaded and installed the app on your phone all you have to do is choose "Turn On" and follow the on screen pop up's to enable your account with two factor authentication.

  • Choose the type of phone you have
  • Choose your region and enter your phone number 
  • Open your Google Authentication app
  • Select "Set up account" and follow the on screen instructions (if you are already using the app, hit the "+" on the bottom right corner)
  • Scan the bar code on the pop up window
  • The app will then give you a 6 digit code to verify your account.
  • Enter the code and we will verify the code.

Cant get the bar code to scan?

  • Just choose "Cant scan it?"
  • Select "Set up account" and follow the on screen instructions (if you are already using the app, hit the "+" on the bottom right corner)
  • Then select "add" and the app will generate a code.
  • Hit the next button on the pop up window and enter the code.
  • We will verify the code

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Presto your account now has an extra level of security! Your account is secure and safe from any potential socially engineered attacks. We recommend also giving our account security article a read to ensure that your password and your account remains safe and secure no matter where you use it.

How does Google Authenticator work?

When you login to faceit from time to time you will be asked to enter a verification code, after you have entered your email and password.

Open Google Authenticator on your phone and you will see a 6 digit code displayed. Simply enter this code when prompted and you will be logged in to the site.

What are the codes for?

If you by chance need to factory reset your phone or you upgrade to a new phone you must use one of these codes to sign in to your account where you can then remove your current phone and properly add it again with your phone new or old! Please give this article a read on how to grab them and edit your 2FA account settings.

 

The Anti cheat client keeps asking for a 2FA Captcha?

If this is happening to you please follow the steps below since you can not add a captcha to your client :D

  • Quit out of the Anti cheat client(right click the FACEIT icon in your task bar and choose quit)
  • Log out of your FACEIT account on your browser
  • Clear cache/cookies(only in some cases)
  • Log back into your FACEIT account on your browser.
  • You will be asked for a Captcha from the 2FA
  • Then start up your client and log into your client.

 

 

 

 

 

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