Enabling TPM 2.0

Windows 11

If you have this error message when starting the Anti-cheat, you will need to enable TPM 2.0. It is a requirement to install Windows 11.

Windows 10

In order to enhance the level of trust, this warning may show up on some PCs which are compatible with TPM 2.0 but do not have it enabled. Some players may be required to enable it before they are able to login.

How to check your current settings

TPM 2.0

  • Press the Windows key
  • Type tpm.msc and press Enter
  • In the TPM window, Status should be The TPM is ready for use and Specification Version: 2.0, otherwise TPM 2.0 is not enabled

If the Status and Specification Version are correct, you need to check if your TPM Attestation and Storage are ready:

  • Press the Windows key
  • Search and open "Windows Security settings"
  • Select "Device Security" -> "Security processor details"
  • If Attestation and Storage are ready, then TPM is working properly

UEFI

  • Press the Windows key
  • Type msinfo32 and press Enter
  • In the System Information window, BIOS Mode value should be UEFI

How to update your settings

Enabling TPM 2.0 will depend on your motherboard's manufacturer. You can find it by doing the following:

  • Press the Windows key
  • Type msinfo32 and press Enter
  • In the System Information window, it will be displayed in the fields System Manufacturer, System Model, BaseBoard Manufacturer and BaseBoard Product.

Some manufacturers provide support articles on their website about enabling TPM 2.0:

There is also some information on Microsoft's website if your motherboard's manufacturer is not listed.

If your BIOS Mode is set to Legacy, you need to check if your OS Drive is formatted as MBR or GPT. If it is MBR, you will need to convert it to GPT before setting your BIOS Mode to UEFI. Please see this video for information on how to check your drive, and this video on converting your drive to GPT. Doing this yourself is at your own risk and could prevent your computer from booting if not done correctly. If in doubt, please contact a professional.

Changing your BIOS Mode to UEFI depends on your motherboard, please check your manufacturer website to find out how to do so.

If it still does not work after doing the previous steps, you might need to update your BIOS to the latest version. Please go to your motherboard manufacturer's website and check how to update the BIOS for your motherboard model.

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