TPM 2.0 is a critical security feature in modern PCs, and it’s required to install Windows 11. To maintain the integrity of competitive play, we require all users on Windows 10 and 11 to have TPM 2.0 enabled.
In order to enable TPM 2.0, you will need to set your BIOS mode to UEFI, if it is not already, ensuring Windows is protected from startup and providing a stronger, more secure environment for the Anti-cheat.
We've published the final rollout schedule with more details about why we are requiring this in order to improve protection against cheats across matchmaking and official matches on FACEIT.
⚠️Any changes to your BIOS are made at your own risk, we are not responsible for any issues with your PC. If you are not familiar with making changes in your BIOS we recommend contacting a professional.
What Is TPM 2.0?
TPM (Trusted Platform Module) 2.0 is a security chip on your computer's motherboard that provides hardware-based security for your system. Many modern applications, including anti-cheat software and Windows 11, require it to be enabled.
How to check your current settings
Check for TPM 2.0
- Press the Windows key, type tpm.msc, and press Enter.
- The TPM Management window will open. Look at the Status field. It should say, "The TPM is ready for use."
- Check the Specification Version. It should be 2.0.
If the Status and Specification Version are correct, you also need to confirm that your security processor is working properly.
- Open the Security processor details. If the link does not work, press the Windows key, type Windows Security, and press Enter. Go to Device Security and select Security processor details.
- Under Status, both Attestation and Storage should show as "Ready". Otherwise, please read this article on Microsoft's website to troubleshoot TPM issues.
Check for UEFI
- Press the Windows key, type msinfo32, and press Enter.
- In the System Information window, find BIOS Mode. It should say UEFI.
If your BIOS Mode is set to "Legacy," you'll need to enable UEFI.
How to update your settings
Enabling TPM 2.0 and UEFI is done in your computer's BIOS settings. The steps to access and change these settings vary by motherboard manufacturer. You can find your manufacturer's name in the System Information window from the step above. Look for BaseBoard Manufacturer and BaseBoard Product.
Here are links to support articles from some of the most common motherboard manufacturers:
There is also some information on Microsoft's website if your motherboard's manufacturer is not listed.
If your BIOS Mode is set to "Legacy" and you need to switch to UEFI, you might also need to convert your hard drive's partition style from MBR to GPT. This is a critical step that, if done incorrectly, could prevent your computer from booting. If you aren't confident doing this yourself, it's best to consult a professional.
- You can find out how to check your drive's partition style in this video.
- This video explains how to convert your drive to GPT.
Error Troubleshooting
TPM attestation is not ready.
If the Status under Security processor details in Windows Security does not show Attestation as "Ready", you may be experiencing an issue with your Trusted Platform Module (TPM).
Here are some potential solutions:
1. AMD BIOS Update
If your Manufacturer Name is AMD and your Manufacturer Version is 3.*.0.* (for example 3.92.0.5), your motherboard likely needs a BIOS update to resolve a known issue with TPM. For more information, please refer to this article.
Please refer to the list below for the latest information from your motherboard vendor:
- Acer: How to download the latest BIOS version.
- ASRock: A BIOS update was released to fix this issue and can be downloaded from ASRock support.
- BIOSTAR: A BIOS update was released to fix this issue and can be downloaded from BIOSTAR support.
- Colorful: The latest BIOS version can be downloaded from Colorful support.
- Dell: How to update the BIOS.
- Gigabyte: A BIOS update was released to fix this issue and can be downloaded from Gigabyte support.
- HP: Updating the BIOS.
- MSI: A BIOS update was released to fix this issue and can be downloaded from MSI support. Please see how to update the BIOS. The standard (non-beta) version may not yet fix this issue. You may have to install the latest beta version to resolve the error.
2. General Troubleshooting
If the issue persists, please read this article on Microsoft's website to troubleshoot TPM issues.
Still Not Working?
If you've followed these steps and are still having trouble, you may need to update your BIOS. This is a more advanced process, so you should check your motherboard manufacturer's website for specific instructions for your model. They will provide the correct update file and detailed steps to ensure a successful update.