Admin options

All of the following options will be located inside the ‘Admin’ tab, so please go there from the main page of your Club before familiarising yourself with the following options. 

Bans

Here you can ban players from joining your Clan, click on ‘CREATE BAN’ at the top of the page, and then you can search for the account that you want to ban.

Invites

Here you have the option to create an invite link for your Club, or directly invite certain players.

To create an invite link, make sure that you have selected ‘Invite links’ at the top of the page and then click ‘Create invite’

From the following menu you can directly invite friends or find your invite link at the bottom of the page.

You can edit the link by clicking ‘Edit invite link’, where you can limit how long the link will last, or how many times it can be used.

There is also an option to create a link that allows players who do not meet the normal requirements of the Club to join.

Applications

This section will only be available if your Club is set to ‘Application only’ in the privacy settings of the hub.

On this page you can view all the pending and rejected applications to your Club, and you can accept or reject any pending applications.

Queue Issues

Under this tab, admins will be able to see issues currently live in their hub, such as players calling for a live admin due to a server issue. To view issues from different club queues you can switch between them at the top of the page.

At the right if you click on the information icon you can find a guide for how to manage match issues in your club queues

Clicking on a specific match will open up additional options such as raising an issue, disabling the ability for players to create a ticket and more.

Queue Matches

In this tab you can view all matches that have been played in each club queue. You can switch between queues at the top of the page, and view matches based on their progression status.

Queue Timeouts

Here you are able to view active bans in each of your Club queues, and add bans to players.

To add a queue ban, select the queue that you want to ban the player from at the top of the page then click ‘Create a timeout’. This will open a window where you can search for the player that you want to give a timeout. When banning a user it’s a good idea to put a clear reason in the ‘Ban reason’ box to make it easier for other admins to understand why the ban was issued.