Troubleshooting issues with OBS

The latest version of the screen capturing software, OBS, is fully compatible with our Anti-cheat and you should not encounter any issues.

If you run into problems, please try the following steps.

Verify you are on the latest OBS version

You can do so by logging into OBS and going into Help > Check for updates. If there are no updates to download, it means you are running the latest version.

How to update OBS? In 3 simple steps | Candid.Technology

Unofficial and modified versions of OBS may not work

Make sure you are running an official version. Uninstall your current version of OBS, then download and install the latest version from OBS official website.

If none of these solutions work for you, we would kindly ask you to get in touch with us via this link and our dedicated CS team will assist in getting you up and running: Contact Support

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