Troubleshooting issues with OBS
The latest version of the screen capturing software, OBS, is fully compatible with our Anti-cheat and you should not encounter any issues.
If you run into problems, please try the following steps.
Verify you are on the latest OBS version
You can do so by logging into OBS and going into Help > Check for updates. If there are no updates to download, it means you are running the latest version.
Check your capturing settings
OBS can run with different capturing settings, e.g. window capturing, display capturing and game capturing. For it to work with our Anti-cheat, make sure that game capturing has been selected.
If none of these solutions work for you, we would kindly ask you to get in touch with us via this link and our dedicated CS team will assist in getting you up and running: Contact Support