How do I schedule my league matches?

All league matches will be scheduled to the division’s default time and date. 

Finding the time to compete can be a worry for teams taking their first step as they balance work, school, and practicing for their matches. If you took the effort to offer times, it could be frustrating if your opponents didn’t get back to you and forced the default date. This season we’re making finding a mutual time easier than ever by bringing back some of the requested features from ESEA.net and adding even more!

You can now offer multiple times simultaneously so your opponent can choose from multiple times, eg if you can play multiple times on the same day or the same time each night. You now avoid wasting time going back and forth with your opponents with times they won’t accept as we will highlight that when you’re offering a time that was previously rejected. You can communicate better with your opponents rather than writing in chat and hoping they notice the message as we’ve brought back the “reasons” for rejecting an offer that you can more easily communicate. Finally, if your circumstances change, you can reject your own offer so you don’t need to worry if your opponents will accept the time.

To encourage teams to reply, if your opponents do not reject your offer, your first time in a proposal will automatically be accepted after 48 hours, but only if the proposal was made at least 96 hours before the default date. If the offer is too close to the scheduled time, eg 72 hours, then it will not be accepted and we will highlight this before you send the offer. This will also help remove inactive teams faster because they will be forfeit sooner rather than having matches where neither team attends because the inactive team did not respond and the active team couldn’t attend the default. The above rule only applies to default scheduled matches. If the match has been already rescheduled, no offer will be auto-accepted after 48 hours, even if it was made more than 96 hours before.

To begin with, we need to understand what the main rules related to rescheduling matches in the ESEA League are.

In the ESEA league, two more matches are generated for each team each week. The first of the two matches (earlier in the week), can be rescheduled one day earlier and five days later. The second match by three days earlier and five (except for the last, 14th, match of the season, which can only be postponed by three) days later.

Each team can send three offers to their opponents with alternative match dates and times. Another condition, in addition to the days before and after the default match date, is time. Matches, on the available days, can be played a maximum of 5 hours earlier and 5 hours later relative to the default match times (which vary between divisions and are available here). For example, if a match is defaulted for 16:30, it can be rescheduled for another day, but at the earliest at 11:30 and at the latest at 21:30. This is what scheduling options will be limited to and the system will not allow you to select any other days and times.

When creating proposals, the time before the match in which we will make it is also very important. Each offer is valid for 48 hours, and this is how much time the opponents have to respond to it. If they fail to do so (and there were more than 96 hours to the match at the time of creating the offer), the match will be automatically accepted and moved according to Proposal Number 1, which is considered preferred by the submitter.

On the other hand, if there are less than 96 hours (4 days) left before the match and you decide to make a new proposal, it will not be automatically accepted at any time. If there is no response to it by 60 minutes before the match, it will be canceled and the match will be played on a previously agreed (or defaulted) date. In addition, submitting offers less than 60 minutes before the match will no longer be possible, and moving it will require contacting the administration.

If there are any problems with the process, we would very much appreciate it if you could contact the administration before the match page or support etiquette.

Below is a step-by-step guide on rescheduling your League matches:

1. You must be logged in and must be the league team captain or officer.

2. Go to the season page and scroll down to the list of your matches.

3. Once you get there, you should see a “View Details” button beside each generated match. Click on one of the matches, and it will bring you to the match room.

   

4. On the match room, you should see a “Reschedule” button; click it to create a reschedule proposal.

5. Once you’ve clicked “Reschedule”, a new window will be shown where you will be asked to enter the date and time of the offer you wish to make
   Note: The days and times available to offer will be highlighted. They should mirror your conference’s rescheduling restrictions. The times shown on the rescheduling tool reflect the timezone selected on your FACEIT profile.

6. It is possible to submit up to 3 different scheduling offers. In order to add more, you need to press the orange "ADD PROPOSAL" button in the left bottom part of the newly popped-out window.

7. Once you have selected new dates and times, you can confirm and send the proposal by clicking the “Send” button. All three offers will be now sent to your opponents and wait for their response.

8. Now that your reschedule proposal has gone through, your opponents can accept, reject or counteroffer your proposal. You can also manage already created proposals by selecting the "Manage Proposal" option. It will trigger the previous window again and allow you to either create completely new offers or adjust the already-existing ones (by sending them out again).

9. If none of the proposals is accepted within 48 hours of sending out the offer, the match will be played at the time submitted in Proposal 1, which is considered the preferred one.

10. Responding to received offers works similar way and can be begun by selecting the "Review Proposal" button
11. It will trigger a window with all available (submitted by the other team) offers to accept or deny. If any of the offers is suitable, you need to select it and confirm the selection by using the "Accept" button
12. 
13. Now, after being redirected to the match page, you should be able to see the new date and time for the match and also the history of all scheduling offers, which can be accessed by selecting the "View History" button
14. The history of proposals contains all submitted offers, including both accepted and rejected ones.

Please note that the league team captain is responsible for preventing the overlap of multiple league matches and situations where the league team has to forfeit their match. We advise to schedule the matches at least 2 hours apart.