If you're encountering challenges while linking your CS2 game ID to your FACEIT account, refer to the guide below, which highlights error messages in bold along with corresponding solutions.
IT LOOKS LIKE THE PROFILE YOU ARE CONNECTING TO DOESN'T HAVE THE GAME OR YOUR GAME PRIVACY SETTINGS ARE NOT PUBLIC.
You receive this error when the Steam account added to the integrations section of your FACEIT account either does not contain CS2 or is set to private.
To resolve this, navigate to your Steam profile, access 'Edit profile,' click on 'Privacy Settings,' and ensure that both 'My profile' and 'Game details' are set to Public.
IT SEEMS THAT YOU ARE CONNECTING TO A GAME THAT YOU HAVE ALREADY REGISTERED.
This means your CS2 ID is connected to another FACEIT account. If you're the original creator of this account, please contact us. If, however, you are not the initial account owner or are unable to verify your ownership, granting access may not be possible.
THIS IS A RECONNECTION AND YOU MUST USE THE SAME PLATFORM ACCOUNT THAT YOU ORIGINALLY REGISTERED WITH. GO TO THE INTEGRATION SETTINGS AND CHECK THE ACCOUNT AND THEN REGISTER AGAIN.
Should you be encountering this error, it indicates that the Steam ID added to your "Integrations" differs from the one you are trying to use for adding CS2. Make sure you are connected to the correct Steam account before attempting once more.
THE PLATFORM ACCOUNT YOU ARE TRYING TO USE IS ALREADY USED ON FACEIT, OR YOU HAVE ALREADY CONNECTED ANOTHER PLATFORM ACCOUNT TO YOUR FACEIT ONE.
Each Steam account can only be linked to "Integrations" on one FACEIT account. If you're faced with this error, it means that the Steam ID you are attempting to link is already associated with a different FACEIT account.
Please contact our Community Support team to help you with account recovery.
YOU HAVE NOT REGISTERED THE GAME REQUIRED TO JOIN THIS QUEUE.
This is a rare registration error that can be resolved quickly by contacting our Community support team.
If you still require help click below to contact us directly by email