Verified Events/Tests FAQ

MATCHING FAQ

WHAT IS VERIFIED MATCHING?

Verified Matching is a new matchmaking feature designed to match players with fewer disruptive multi-accounts, improving the overall match experience. The goal is to reduce the negative impact of multi-accounting on queue times and match balancing.

HOW DOES VERIFIED MATCHING WORK?

The exact workings of Verified Matching are still being determined through testing and algorithm tweaking. The matchmaking algorithm will be adjusted to ensure that verified matching does not negatively affect queue times or match balancing.

WHAT IS THE BENEFIT OF VERIFIED MATCHING?

The regular pairing of verified accounts will result in a notable reduction in disruptive behaviors, such as smurfing, thereby ensuring a more enjoyable and fair matchmaking experience for all. Moreover, verified matching will enable those who seek genuine matches between main accounts to have these experiences more frequently.

WHEN IS THE FIRST TEST FOR VERIFIED MATCHING TAKING PLACE?

The first test for Verified Matching will be conducted on Sunday, from 16:00 CEST until 00:00 CEST. This test will take place in the EU 5v5 Ranked Matchmaking region.

HOW CAN I JOIN VERIFIED MATCHING TEST?

Queue as a verified player in EU 5v5 Ranked on Sunday between 16:00 CEST and 00:00 CEST ( Midnight)

WHY AREN'T YOU DOING A TEST IN NA OR OTHER REGIONS FOR VERIFIED MATCHING?

For the initial test, we chose Europe 5v5 Ranked matchmaking as it's the largest queue on the platform and this gives us a lot of flexibility to tweak more aggressive verified matching settings in our matchmaking algorithm.

WHAT IS THE GOAL OF THE FIRST VERIFIED MATCHING TEST?

The goal of the first test is to review match and queue data and gather feedback from players. This information will be used to make further improvements to the matchmaking algorithm and determine if the verified matching feature consistently delivers a lower probability of encountering disruptive multi-accounts.

WHAT HAPPENS IF THERE ARE NOT ENOUGH VERIFIED PLAYERS FOR A BALANCED MATCH?

If the matchmaking algorithm cannot create a balanced match using only verified players in a timely manner, it will expand the search to include all players to provide the best match possible.

LADDERS FAQ

WHAT IS THIS VERIFIED LADDER?

Verified Ladders are a new type of ladder configuration designed to prevent disruptive multi-accounts from participating. They aim to ensure fair competition and reward legitimate players for their efforts.

WHEN WILL THE VERIFIED LADDERS TAKE PLACE?

The Verified Ladders will take place simultaneously with the Verified Matching test on Sunday. The schedules for each region are as follows:

EU: 5v5 Ranked Queue, Start time: 16:00 CEST - 00:00 CEST

NA: 5v5 Ranked Queue, Start time: 4pm EDT - 12am EDT

SA: 5v5 Ranked Queue, Start time: 16:00 (UTC-3) - 00:00 (UTC-3)

SEA: 5v5 Ranked Queue, Start time: 16:00 (UTC+8) - 00:00 (UTC+8)

OCE: 5v5 Ranked Queue, Start time: 16:00 (AEST) - 00:00 (AEST)

WHAT ARE THE REQUIREMENTS TO ENTER THE VERIFIED LADDERS?

You be verified and have at least 200 matches played on your account.

WHAT REWARDS WILL BE GIVEN FOR PARTICIPATING IN THE VERIFIED LADDERS?

Participating in the Verified Ladders will reward thousands of verified players across all regions with Skins and FACEIT Points.

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