If you’re having trouble connecting your TF2 game ID to your FACEIT account, please read the guide below which presents the error messages in bold and solutions below.
It looks like the profile you are connecting to doesn't have the game or your game privacy settings are not public.
You receive this error when the Steam account added to the integrations section of your FACEIT account either does not contain TF2 or is set to private.
Open your Steam profile, go to ‘Edit profile’, press ‘Privacy Settings’ and ensure ‘My profile’ and ‘Game details’ are both set to Public.
It seems that you are connecting to a game that you have already registered.
This means your TF2 ID is connected to another FACEIT account. If this account was created by you, then please contact us so we can assist you in gaining access.
This is a reconnection and you must use the same platform account that you originally registered with. Go to the integration settings and check the account and then register again.
If you’re receiving this error it means the Steam ID added to your integrations is different from the one you’re attempting to add TF2 from. Please ensure you’re connected to the correct Steam account and try again.
The platform account you are trying to use is already used on FACEIT, or you have already connected another platform account to your FACEIT one.
Steam accounts can only be connected to the integrations on one account. This error means the Steam ID you’re trying to connect is added to another FACEIT account.
Please contact our Community Support team to help you with account recovery.
You have not registered the game required to join this queue.
If you still require help click below to contact us directly by email