Joining certain tournaments may require all players and substitutes to verify their email address or also set a valid email address specified by the tournament organizer.
Does a coach/substitute require a valid/verified email address?
Coaches are exempt from requiring an email address. Substitutes also require to set a valid/verified email address.
How do I update my FACEIT email to a valid email address?
- Navigate to the “Your account” section on the top right corner menu”
- Find the “Email” setting and click “Edit”.
- Enter your new email address and confirm your password.
- Confirm and log into your account again.
- Click the “VERIFY” button on the page banner.
I update my email address. Why can I still not join?
The tournament organizer specifies the list of valid email addresses. Check the tournament rules page and overview description for a list of allowed email address domains.
The tournament organizer may have left contact information to request additional domain addresses to be added.
How do I enable the verified/valid email address setting for my tournament?
Using the verified/valid email address setting is currently limited to selected organizers only. Please contact firstname.lastname@example.org to request further information about this feature.
Tournament organizers that received access to this feature can enable verified and email address domain validation from the Tournament settings > Tournament Details > Join requirements.
Are Subdomains Supported?
Both, root-level domains (“example.edu”) and subdomains are supported (“test.example.edu”) are supported.
Adding a root level domain allows players with an email address containing any subdomain to join the tournament.
Adding a root level domain will delete all related subdomains from the list.