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Created On by Jack

If you have a strict firewall then please ensure that the port 6789 is set open for TCP. We also recommend making sure that if you have an anti virus you ensure the client is given an exception in order to allow it to function properly on your system.

If none of these solutions work for you, we would kindly ask you to get in touch with us via this link and our dedicated CS team will assist in getting you up and running: Contact Support

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