Warning: your system hasn't been patched against critical Windows security vulnerabilities
Make sure you apply the latest security updates from Windows update. If you are unable to use Windows update, you can get them from Microsoft website:
You will need to use a supported build of Windows 10. Older builds such as 1511, 1703, 1709 are no longer supported and thus will not receive updates from Microsoft.
If none of these solutions work for you, we would kindly ask you to get in touch with us via this link and our dedicated CS team will assist in getting you up and running: Contact Support