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What to do if your game does not start

Created On by Jack

The most common cause is a file being blocked which conflicts with the Anti-Cheat. You can check your service.log in C:/Program Files/FACEIT AC and see if there are any blocked files.

Some of your Windows files or video driver files might be modified and/or corrupted. Please try the following solutions:

  • Do a system scan with Malwarebytes Anti-Malware to find any malware that might have modified critical windows files
  • Your system's root certificate might be broken/outdated, try to update them with this Windows update page: Support for urgent Trusted Root updates for Windows Root Certificate Program in Windows
  • Check for corrupted Windows files with the System File Checker
  • Search on Google the blocked file name, that will probably tell you from which program it comes from. If the file is related to your video/network/audio drivers, simply updating them to the latest version should resolve the issue.

 

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