| SUPPORT

PUBG FAQ

Created On by Marco

What is FACEIT?

FACEIT is an online competitive gaming platform, which offers an environment where players can play competitively with a structured progression system. FACEIT enables players to easily compete in tournaments and leagues for prizes.

 

What Products and Services do FACEIT offer for PUBG?

FACEIT offers a competitive platform and community environment for PUBG players to play highly competitive matches with a structured progression system as well as play tournaments for prizes

 

How do I connect my game to FACEIT?

First of all you need to create a FACEIT account here. Once your FACEIT account is up and running you can register your PUBG to your FACEIT account by following the instructions here

Please note: All steam accounts must be set to Public in order to register on our platform.


How do I queue for a match?

To queue for a match on FACEIT you need to join the PUBG SQUAD FPP queue and hit play in the top right corner until a match is found.

 Capture.PNG

 

How do I join a game?

Once a match is found you will join a lobby where a game will be configured for you. You can read on how to join a match here

 

How do I see my personal statistics?

Your statistics are shown on your profile page under the STATS tab. A detailed match history is also shown here. Each individual finished match will show you the details of the match as well as a small pubg-replay.


What are Leagues & Ladders?

A ladder is a competition with a rank system to reward the most active and winning players in the FACEIT matchmaking. Ladders are a leader board competition type where gamers compete for points against each other where at the end the top players win points or prizes.

  1. How do I find them / play them?

 To enter a league you need to do 3 placement matches. You can find further info here

 

What are hubs?

A Hub is a way for you to bring together a group of players into a space with shared interests and common goals around competitive gaming. You can find more information here

  1. How do I find them? 

On the main page at the top left is a tab called where you can choose your game. Then select the tab called “competitions” and then select “hubs”. Here you can browse all the hubs from that game and set filters to find the hub that is right for you.


How do I find tournaments?

Like hubs on the main page at the top left is a tab called where you can choose your game. The select the tab called “competitions” and then select “Tournaments”. Here you can browse all the scheduled tournaments from that game and set filters to find a tournament you wish to compete in


Do I need to subscribe?

You do not need to subscribe to play PUBG on FACEIT. Free players can still play, but they won’t be placed in a league after the placement matches. As a free player you will still be able to  play in free competitions and ladders.

 

What benefits do I get for subscribing?

Subscribing to the PUBG game subscription gives you a multitude of benefits for example Map selection, detailed stats and Premium ladders and tournaments.

 

How do I Subscribe?

To subscribe you can see our Game subscription information here

 

What are hubs?

A Hub is a way for you to bring together a group of players into a space with shared interests and common goals around competitive gaming. You can find more information here

 

Can I open an Hub or create a Tournament on PUBG?

Hubs are restricted to selected partners at launch and will be open to everyone to create in the future.


How do I go if I need help?

If you need help with registration, account or game issues you can contact our customer support here making sure you give all the necessary information.


What regions can play PUBG?

The regions that are available from day one are EU,NA and SA with leagues available . Oceania is also available with local organizers.

Powered by Zendesk