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I get an error when cancelling my subscription?

Created On by Charles

If you have an error when attempting to cancel your subscription and it shows the following message: -

Credit Card Purchases

If you have purchased a subscription with a credit card and encounter an error while cancelling your subscription, please contact us immediately in order for us to take a closer look into the problem.

Other Payment Options

If you have a purchased your subscription with Paypal and receive this error message it is caused due to you cancelling the subscription payment on your end directly through your Paypal account. 

All other purchases are only one time payment options and will cause an error when attempting to cancel your subscription.

In both of these cases you have nothing to worry about, your account will downgrade to free after the seven day grace period we offer on all of our subscription packages.

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