| SUPPORT

Error connecting my Steam account

Created On by FACEIT Support

 

I keep getting an error when trying to connect Steam to FACEiT

If you’re receiving the following errors: An error has occurred/Verifying 60 seconds it’s likely that your Steam ID is already connected to another FACEiT account or that you have a current/previous VAC Ban that is preventing you from connecting even if that ban isn’t for the game you’re trying to play on our platform.

 In both scenarios you will need to contact our Support Team with the following information:

  • FACEIT profile name:(exact spelling)
  • Email:
  • Steam nickname:
  • Steam ID 32 (steam_x:xxxxxxx):
  • Steam ID 64 (76…):
  • Gametype(Dota2/CSGO):

 (You can get the details about your Steam account via www.steamrep.com just sign in to the Valve secure login and then click on your Steam Avatar image and it will show your information we require.)

 

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