| SUPPORT

Dota 2 - No invite to matchroom lobby

Created On by FACEIT Support

Not invited to the match room lobby. What shall I do?

If you are not receiving an invite to the match lobby after opening your Dota2 game, this means that you are playing on a different account than the one you have registered on FACEIT and therefore, you would need to login to the right steam account before joining the server again.

Steps to quickly switch Steam accounts.

  • Close your Dota 2 game
  • Open your Steam Account
  • Left click on your name on the top right corner
  • Choose "Change User", then click "Logout" on the pop up window
  • Log in to your other account that is registered to your FACEIT profile.

The account I am playing on is the right game account.

If the account you are playing on is the right game account, you would need to follow the steps suggested in the thread on the steam website ---> HERE

The error message means that you are playing on a different account than the one you have registered on FACEIT.

When a match is created on the platform and the server is configured, each server receives a whitelist of steam IDs, which are the ones allowed to join the server. The Steam IDs are taken from your FACEIT profile and automatically sent to the server. This safety measure ensures that only the players that belong to a given match can connect to the server.

Check which account you have registered on FACEIT

For this you would need to go to your account settings » game settings, and then look at your Dota2 ID.

You can convert the Dota2 ID into your Steam ID 32 on different websites. For SteamRep.com just sign in using the secure steam login, and then click on your Steam icon and your info will show below.

Check the STEAM ID of the account you are playing on

For this you need to:

  • Connect to bot practice server;
  • Open your in game console after enabling it, if it does not work save "-console" in your start up for Dota2(without quotes)
  • Type "status" in console (to take a screenshot press F12)

All the screenshots taken through the console command can be found in ProgramFiles(x86) \ Steam \ SteamApps \ common \ dota2beta \ dota \ screenshots.

You would need to check if the two IDs match and if they do not, you would need to login into the steam account you have registered on FACEIT in order to be able to play.

The account I am playing on is the right game account.

If the account you are playing on is the right game account, you would need to follow the steps suggest on this thread on steam website.

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