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CS:GO - Your Steam ID is not allowed

Created On by FACEIT Support

 

The error message "Your Steam ID is not allowed" means that you are playing on a different account than the one you have registered on FACEIT and therefore, you would need to login to the right steam account before joining the server again.

Steps to quickly switch Steam accounts.

  • Close your CS:GO game
  • Open your Steam Account
  • Left click on your name on the top right corner
  • Choose "Change User", then click "Logout" on the pop up window
  • Log in to your other account that is registered to your FACEIT profile.

The account I am playing on is the right game account.

If the account you are playing on is the right game account, you would need to follow the steps suggested in the thread on the steam website ---> HERE

The error message means that you are playing on a different account than the one you have registered on FACEIT.

When a match is created on the platform and the server is configured, each server receives a whitelist of steam IDs, which are the ones allowed to join the server. The Steam IDs are taken from your FACEIT profile and automatically sent to the server. This safety measure ensures that only the players that belong to a given match can connect to the server.

Check which account you have registered on FACEIT

To check this you would need to go to your settings » game settings and look at your CS:GO ID.


 
You can convert the CSGO ID into your Steam ID 32 on different websites.

Check the STEAM ID of the account you are playing on

To to this you need to:

  • Connect to any online server;
  • Open your ingame console after enabling it
  • Type Status (to take a screenshot type screenshotjpeg)

All the screenshots taken through the console command can be found in Steam \ SteamApps \ username \ game \ mod \ screenshots.

You would need to check if the two IDs match and if they do not, you would need to login into the steam account you have registered on FACEIT in order to be able to play.

The account I am playing on is the right game account.

If the account you are playing on is the right game account, you would need to follow the steps suggest on this thread on steam website.

 

 If you still require help click below to contact us directly by email

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