| SUPPORT

SMITE Xbox - Match finished with no result?

Created On by Charles

On rare occasions, it is possible that you have finished your match, but the system is not finding the result.

If after 5 minutes you are still receiving this error message, you should contact our Live Tech Support team and inform them about the issue.

Who shall call the Customer Support Team?

In order to ensure a quicker resolution of the different issues, only the team captain will be able to call our Live Tech Support team by clicking on the "Support" button, located in the top right corner of the room page.

Which information should be provided to the Customer Support Team? 

  • Link to your match on FACEIT
  • A screen shot from your match

How do I grab a screen shot from my game in Xbox?

  • Press your Xbox Button twice and then press the "Y" button
  • Then proceed to XboxClips.com and search your gamer tag.
  • Locate your most recent screen shot and then copy the URL to our Live Support.

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