Ranked PUGs Beta FAQ

What are Ranked PUGs?

Form or join a team of like-minded players, use strategic features like hero bans and map voting, and compete under a transparent Elo system that accurately reflects your skill.

How do I learn more about Ranked PUGs BETA?

You can find out all that you need to know about the Ranked PUGs beta at https://www.faceit.com/game/ow2

How to access RANKED PUGs BETA?


To have a chance to enter the beta, simply invite at least one friend to FACEIT. The more Overwatch friends you bring along, the higher your chances of getting in.



What level do I need to be to join?


There's no rank restriction—all Overwatch players are welcome! However, you need to have played at least 50 games to ensure you have the experience to dive into Ranked PUGs.



Is Ranked PUGs free to play?


RANKED PUGs is free to play! Over the coming weeks, we'll introduce a subscription that lets you earn even more Overwatch rewards, customize your FACEIT profile, and even receive premium support!



Ranked PUGs is a 5-stack experience. Can I play solo?


You need to invite at least one friend to access the Beta. If your friends aren’t available, no worries—our Party Finder helps you connect with teammates who play the right roles and speak your language, ensuring you experience the thrill of real team strategy.


Is the beta open 24/7?


No, the beta won’t be available around the clock. To ensure the best experience, the queue will only be open at specific times and on selected days. Beta participants will be notified via email and our X account, FACEIT_OW, when the queue goes live.

The current schedule for when the queues will be open is as follows (6PM-10PM CET/ET):

• Thursday, March 6th - Sunday, March 9th
• Thursday, March 13th - Sunday, March 16th
• Thursday, March 20th - Tuesday, March 25th


Note: The schedule is subject to change.

What is FPL?


FPL (FACEIT Pro League) is a private solo-queue where top professional players and selected new talents compete to train, network and stream all-star content.  Anyone in the community can play Ranked PUGs, grind Elo to the top of the leaderboards and qualify for the FPL. The First Ranked PUG players will be invited to FPL when Beta ends.

How do I claim rewards from the beta?

Most ladder/mission prizes are distributed automatically, usually within 48 hours of completion of a ladder or mission. Any badge prizes, including Golden Badges for inviting 100 players will be distributed once the beta period has ended.

What is an AFK/Leaver/noShow cooldown?

To prevent players leaving a match we have a system in place that gives you a cooldown if you don't join or disconnect from a match. These cooldowns start at 30 minutes and stack up based on how many cooldowns you have received in the past 30 days. 

If you have a good reason for not joining or leaving, please contact our customer support team and we can look into removing the ban.

Why am I getting an error saying 'Selection is not valid for this queue'?

This would likely be because of your location, there are a few countries that are not able to participate in Ranked PUGs:

• Belarus
• Russia
• Iran
• Syria
• Sudan
• Cuba
• North Korea

Unfortunately if you are in one of these countries you will not be able to participate in Ranked PUGs at this time.

How do I get support in a match?

Team captains can contact live support during a match to get help with issues with the match, you can find out how to do this here

What are missions?

Missions are tasks that you can complete while playing matches to earn rewards. You can find out more about missions here

What is a ladder?

Ladders allow you to track your progress against other players, and earn rewards based on where you place in the ladder. A full guide to ladders is available here

What is a Club?

Clubs are our new moderated MMO-style guild system, combined with a new competition format that revolutionizes the way you play competitively. You can find a guide on Clubs here