Public BETA Known Issues

Welcome to our Known Issues page.

This space is dedicated to maintaining transparency and ensuring you're well-informed about any challenges that may arise while using our services.

Here, we list and explain current issues, their status, and possible workarounds.
We are committed to regularly updating this page to provide you with the latest information.

For additional information and common inquiries, please visit our FAQs page. Your feedback is invaluable to us.
If you encounter any issues or have suggestions, kindly fill out our Feedback Form. Your input helps us continually improve our services.

UI/UX

Logo missing on share component
When It Started: 21st November 2023
What It Affects: FACEIT's logo is missing from the Share component
Current Status: Open
Severity: Minor
Last Updated: 21st November 2023

Notification does not appear on the notifications sidebar
When It Started: 19th December 2023
What It Affects: When you buy Steam gift cards the notification counter updates but it doesn't show in your notifications bar.
Current Status: Open
Severity: Minor
Last Updated: 19th December 2023

Anti-cheat won’t start from the bottom button
When It Started: 26 February 2024
What It Affects: Sometimes the left sidebar option to open the anti-cheat client won’t work as intended and the anti-cheat will need to be opened from the queue or manually.

Current Status: Open
Severity: Minor
Last Updated: 26 February 2024

Friend interactions
When It Started: 26 February 2024
What It Affects: There’s an ongoing issue where some friend interactions (adding/accepting) might fail to be fully processed.
Current Status: Open
Severity: Minor
Last Updated: 26 February 2024

MATCHMAKING

The game-ready sound might not always be audible
When It Started: 22nd January 2024
What It Affects: Sometimes the sounds associated with your game being ready might not play while you’re navigating in another tab.
Current Status: In Progress
Severity: Major
Last Updated: 22nd January 2024

USER PROFILE

Elo graphics can sometimes break
When It Started: 19th December 2023
What It Affects: The Elo graphic can sometimes break when selecting "Daily" in the drop-down
Current Status: Open
Severity: Minor
Last Updated: 19th December 2023

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